We want you to be completely satisfied with your purchase from our Yin Cosmetics. However, we understand that sometimes products may not work for you, and we want to make the return process as easy as possible. Please read our Return Policy carefully before making a purchase:

 

1. Returns

You may return any unopened and unused products within 7 days of purchase for a full refund, minus any shipping charges. To initiate a return, please contact our customer service team at (+374)098 727002 to receive return authorization and instructions.

 

2. Refunds

Refunds will be issued to the original payment method within 7-10 business days of our receipt of the returned product. Please note that we cannot refund any shipping charges.

 

3. Exchanges

At this time, we do not offer exchanges. If you need a different product, please return the original product and place a new order.

 

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team within 48 hours of receiving the product for a replacement or refund.

 

5. Return Shipping

You are responsible for the cost of return shipping. We recommend that you use a trackable shipping method and retain your proof of postage until we confirm receipt of the returned product.

 

6. Non-Returnable Products

For hygiene reasons, we cannot accept returns or exchanges of opened or used products.

 

7. Promotions and Special Offers

If you received a free gift with your purchase, please include it with your return or your refund may be adjusted.

 

8. Modification of Return Policy

We reserve the right to modify our Return Policy at any time without prior notice. Any changes will be posted on our website.

 

If you have any questions about our Return Policy, please contact our customer service team at (+374)098 727002.